Coldwell Banker Premier Privacy Policy

Your Privacy Matters

At Coldwell Banker Premier, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share your information when you communicate with us via text message. 

Information We Collect

When you opt-in to receive text messages from us, we collect your mobile phone number. We may also collect additional information, such as your name and property preferences, if you voluntarily provide it.

How We Use Your Information

We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.

We use your information to:

• Send you text messages about real estate listings, market updates, and other relevant information.
• Respond to your inquiries and provide customer support.
• Improve our services and tailor our communications to your interests.

Sharing Your Information

We will not share your personal information, including your mobile phone number and opt-in data, with any third parties for marketing purposes. We may share your information with trusted service providers who assist us in delivering text messages, but they are prohibited from using your information for any other purpose.   

Opting Out

You can opt out of receiving text messages from us at any time by replying "STOP" to any text message.

Your Consent

By opting in to receive text messages from Coldwell Banker Premier, you consent to the collection, use, and sharing of your information as described in this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes.  

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at HelpDesk@PremierMove.com.

Coldwell Banker Premier SMS Terms and Conditions

1. SMS Consent Communication:
   The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Your phone number will only be used for the purpose of communicating relevant updates and information from Coldwell Banker Premier.
2. Types of SMS Communications:
   If you have consented to receive text messages from Coldwell Banker Premier, you may receive messages related to the following:

• Appointment reminders
• Property updates and notifications
• Follow-up messages regarding inquiries or services
• Market updates and insights
• Promotional offers and special events

3. Message Frequency:
   Message frequency may vary depending on the type of communication. You may receive up to 5 SMS messages per week related to your real estate inquiries, appointments, or updates.
4. Potential Fees for SMS Messaging:
   Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
   You may opt-in to receive SMS messages from Coldwell Banker Premier in the following ways:

• By submitting an online form
• By texting a keyword to a designated short code
• By inquiring about a property for sale or for rent

6. Opt-Out Method:
   You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
   If you are experiencing any issues, you can reply with the keyword "HELP" for assistance. You may also get help directly from us by emailing HelpDesk@PremierMove.com or calling 1-800-835-0811.
8. Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP", by emailing HelpDesk@PremierMove.com, or calling 1-800-835-0811.
• Message frequency may vary.

By opting into our SMS messaging program, you agree to the terms outlined above. Thank you for choosing Coldwell Banker Premier.